Privacy Policy
Effective Date: June 22, 2026
At Simple Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information through our website and services.
Who We Are
Simple Wellness is a wellness and integrative medicine practice located in the United States. Our website is mysimplehealthcare.com. We provide wellness services and health information to help you achieve optimal wellbeing.
Information We Collect
Through our website contact forms and inquiry systems, we may collect the following non-protected information:
- Name
- Email address
- Phone number
- Service interest or inquiry details
- Any other information you voluntarily provide
Important: We do NOT collect Protected Health Information (PHI) through our website forms or general communications. Any medical or health information is collected and stored exclusively through our secure patient portal system.
SMS Messaging
If you provide your phone number and consent to receive SMS messages, we may send you:
- Appointment reminders
- Service information and updates
- Wellness tips and educational content
By providing your phone number and opting in, you consent to receive automated text messages. Message and data rates may apply. Message frequency varies.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly. For complete SMS terms and conditions, please visit our SMS Terms page.
How We Use Your Information
We use the information collected through our website to:
- Respond to your inquiries and requests
- Schedule appointments and consultations
- Provide information about our services
- Send appointment reminders via SMS (with consent)
- Improve our website and services
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
HIPAA Notice
Simple Wellness is a HIPAA-covered entity for patients receiving healthcare services. This Privacy Policy applies only to information collected through our public website and general communications. Protected Health Information (PHI) is handled separately in accordance with HIPAA regulations and is collected, stored, and transmitted only through our secure, HIPAA-compliant patient portal and healthcare systems. Patients will receive a separate Notice of Privacy Practices that explains how we handle PHI.
Third-Party Services
Our website may use third-party services for analytics, hosting, and communication purposes. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for the purposes for which it was disclosed.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of SMS communications at any time
- Withdraw consent for data processing where consent is the legal basis
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: